Our philosophy is simple…
…we want you to enjoy the experience.
Why us? What makes us different to the multitudes of agencies out there lining the streets, with their window cards, their ‘for rent & sale’ signs, their websites and their well-intentioned agents?
It’s a great question and for us, it’s a little hard to define….because it’s not just one thing. It’s many things…
We know that you have a lot of choice of real estate agents in Townsville and we know that you can get access to the same computer systems and advertising portals with whomever you choose. What’s the difference then between agencies? It’s the people….but more than that, it’s the passion that the people have about the business. That’s where we’re different. Our people are truly passionate about delivering an enjoyable experience.
We carefully select people-people – those people who naturally want to do their very best by their clients. We then invest significantly to continuously train and provide opportunities for them to grow personally and professionally.
When designing our systems and procedures, there was only one thought in our mind…you. Every process and procedure is tested by asking, ‘does this make our clients’ lives better and or easier? How can we improve this?’
The result is we’re client-focused, partnering with you to help you make better decisions for quicker resolutions and the best results…ultimately, for an enjoyable experience. Give us a go…the grass really is greener.